A Different Perspective on Inclusive practice – respectful language (2013).

This handbook raises key questions for our time, significant questions for learning and personal growth, and critical for the direction of organisational change.  

​Why is respect for human experience in such short supply within services?

“Firstly a huge congratulation on a masterpiece, I really enjoyed reading the handbook, it is insightful and the use of language is very positive, enabling people of all abilities to follow, with ease.  In my view, this handbook must be an integral part of every learning organisation, which works to achieve inclusive practice.  Once you publish this handbook, we will seek permission from you, to use the handbook in our daily practice for all staff and make it available to service users who are our equal partners; to ensure strength of inclusive practice is maintained at all levels across the organisation.” Yasmin Khan, Director, Staying Put.

A Different Perspective on Disability (2011). 

Set to provide more exciting insights in an easily accessible format to busy professionals.  Hot on the heels of A Different Perspective on Equality, the first in our Different Perspective Series, we hope it will prove an equal success. ‎For years, many organisations have tried to implement the theory of disability equality. However, many of you have told us that applying the theory to daily practice is a major challenge. This book aims to make change both possible and practical.​

“Your handbooks allow equality issues to be real and current which is what people need when they are being trained in something so complex.” Carrie James, Case Manager for Health Transition, Walsall Children’s Disabilities and Long Term Condition Services Child Development Centre.

A Different Perspective on Equality (2010).

A long awaited companion to our basic courses in Equality & Diversity. This book is a real achievement in terms of accessibility and synthesis. We hope it will provide a robust and challenging resource for many practitioners in the years to come. 

The leading theme is that everyone has something to give to his or her community. This ability to contribute to shared prosperity is a fundamental part of what it means to be alive. However, too many still face a situation where their contribution is not recognised. Therefore, we need to understand that every individual has a right to be heard: their strength demands recognition, their experience must be valued, and their knowledge deserves public appreciation. Recognising the significance of contribution is the first step to achieving greater equality. Sharing a sense of belonging, participating in joint activity and finding meaning in common purpose all adds up to a sense of community life that enhances our wellbeing.

“In writing this handbook Laura Chapman has developed a resource that is personally, professionally and organisationally challenging. Her approach is detailed, systematic and very clearly and helpfully structured – and at the same time remorseless in its focus on the fundamental issues of equality and fairness. Definitions are detailed and comprehensive and taken together they provide a rich and clear vocabulary to support meaningful dialogue on the central issue of making organisations work for all their members, not just the privileged few.” John West-Burnham.

Educating for social justice, Wellbeing for all, written with John West-Burnham (2009). 


Leadership for Social Justice at British Educational Leadership, Management and Administration Society conference July 2008.

Using dialogue to find a shared respectful language in order to build equity for vulnerable children and families from marginalised groups, at the ‘Honoring the Child, Honoring Equity 11’ world conference in Mebourne Nov 2011.

The language of respect, The British Educational Leadership, Management and Administration Society conference July 2012.

Respectful language: how the use of dialogue can support the moral development of leaders and a move towards a more respectful culture within organisations, in the US and special editions of the Journal of Psychological Issues in Organizational Culture 2013.


Oldham children’s services – Inclusive Practice: a toolkit for outstanding settings  

Durham early years service – Inclusive practice in the home and beyond

Disability Equality in Education – Train the Trainer (Disability Equality Training for people with learning difficulties)

Barnsley children’s services – Inclusive Practice and Wellbeing: a toolkit for professionals (understanding the equality impact assessment)